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Settings

ForLearnersManagersAdmins

Settings is where you manage your account: your password, the emails that Arcade sends you, and the details on your profile.

To open Settings, select the settings button (the gear icon) at the top of the Home tab. On the Manage pages, the settings button is at the bottom of the sidebar.

In Settings, select General, then Update Password.

The General page of Settings, with the Update Password item and the Enable email notifications switch.
The General page of Settings. The password and the email notifications are here.

The new password needs at least 10 characters, an uppercase letter, a lowercase letter, and a special character. Only these special characters count: !@#$%^&*()_+.

If you do not know your current password, log out. Then select Forgot Password? on the sign-in page. Refer to Sign in to Arcade.

The Enable email notifications switch on the General page stops only the notification emails. Arcade still sends the emails that you need to sign in, for example a password link, an invitation, or a verification code. The reports and the digests that Arcade sends to managers and coaches also continue. The switch does not change the notifications in the app or the push notifications on your phone. Refer to Notifications.

In Settings, select Edit Profile.

Your coworkers see your name, your position, and your birthday on your profile. Arcade shows only the month and the day of your birthday.

You cannot change Email. Ask your manager to change it. To change your picture, refer to Change your picture.

  • To contact support, refer to Get support.
  • Network Check tests if your network lets Arcade connect. Run it when a session does not start, for example on a work laptop. You can copy the report and send it to your IT team. Refer to Troubleshooting.

In Settings, select Log Out.

Arcade logs you out on this device only. Your other devices stay signed in. On a phone, the phone stops getting your push notifications until you sign in again.

  • Arcade has no option that deletes your account. Ask your manager or your admin.